Service Worldwide

Best-in-Industry Support Worldwide

When you have an IT problem, we understand you need help quickly. We are here to provide you with quick and reliable support, allowing you to have as little downtime as possible. Our Help Desk call center is located near Williamsburg, Virginia, and all SDV Help Desk technicians are required to obtain and maintain industry leading certifications from CompTia, including CompTia A+, Network+, Server+ and Security+. Following ITIL v3 principals, these professionals are often able to assist in solving your equipment issues remotely.

Flexible warranty plans

Basic or comprehensive coverage options

Plans tailored to your budget

Rapid response to avoid system downtime

Results That Speak for Themselves

“Great response! Quick turnaround time. Easy to work with!”

Robb B.

, DOI - USGS

“Excellent service.”

Mike C.

, DoD-AF

“My issue was resolved quickly and our production server was back online within two business days”

Jonathan L.

, DoE

“Great team and service.”

Roger W.

, USDOJ

"Great Service!"

Ed M.

, NASA

“Fantastic support!”

David H.

, DoD

“Was able to email what was needed and received the shipment.”

Cheryl G.

, DOI

“Great job, guys. Thanks!”

Eric R.

, USDOJ

“Associate who helped me went above and beyond. He kept in touch and researched past tickets on this server.”

Michelle M.

, USDOJ-OCIO

“VERY quick turnaround on resolving the issue, from ordering to part to dispatching the tech to completion. Well done!!”

Peter B.

, DoD-USAF

“Service support times beat other companies I use by at least two hours on every case/ticket.”

Remo D.

, DoD-Army

“The level of customer service you were able to provide is almost unheard of today. Thank you so much!”

Tracey M.

, DHS-TSA

“Keep up the good work!”

Mark C.

, Department of the Treasury

“Vendor continues to perform very well.”

Robert M.

, USDOJ-NSD

“Excellent support!”

Ernie V.

, USDOJ-DEA

“Received great and timely service from SDV Solutions!”

Christopher B.

, DoD-Army

“Thank you SDV for your excellent support and on-time delivery schedules!”

Virginia T.

, USDOJ-NSD

“Excellent follow up on all cases. Great teamwork all around.”

Nicholas G.

, NASA

“Great communication on status, time and resolution. Thank you!”

Shelley L.

, DoD-Army

“Your service is always great to work with. Very responsible and willing to contact me with any issues or questions immediately!”

Andrew L.

, DHS-OIG

We have a network of OEM-certified technicians based across the United States and overseas who can provide in-person support for your equipment when necessary, anywhere in the world. SDV Solutions provides cleared technicians for your IT service CONUS and OCONUS.

Global Support Division Offices Locations:

South Korea
Tokyo & Okinawa, Japan
Bahrain
Guam
United Kingdom
Germany
Italy

When round-the-clock system operation is essential, rely on SDV Solutions to keep it up and running.

Recent Articles

#DutyToServe: Cooper Van Natta

For those who have not had the opportunity to serve in the U.S. Armed Forces, it’s impossible to put into words the truly unique experience serving our country provides. Duty and service makes a person who they are and the bonds that are formed in the military can sometimes

#DutyToServe: Jay Yannuzzi

For those who have not had the opportunity to serve in the U.S. Armed Forces, it’s impossible to put into words the truly unique experience serving our country provides. Duty and service makes a person who they are and the bonds that are formed in the military can sometimes

SDV Solutions enters agreement with SYNNEX Corporation to deliver TPM solutions to Federal Government

SDV Solutions enters agreement with SYNNEX Corporation to deliver TPM solutions to Federal Government GREENVILLE, S.C., June 28, 2021 /PRNewswire/ — SDV Solutions, Inc. a Service-Disabled Veteran-Owned Small Business delivering IT support for Federal Agencies, announced today it has entered into an agreement with SYNNEX Corporation (NYSE: SNX), a