Get the Most From Your Technology
Reliable IT Support for Federal Agencies:
Experienced, Trusted, Cleared.
DHS facilities, prime contractors, and DoD agencies rely on SDV Solutions to support their most critical and sensitive IT hardware infrastructures, extending operational status at a reduced expense. We provide multi-platform hardware maintenance, offering three service levels, tailored to fit your agency’s requirements and all-inclusive of parts and labor.
Platinum
Help Desk Support: 7 Days a Week, 24 Hours a Day
On‐Site Support: 7 Days a Week, 24 Hours a Day. Technician
on-site within 4 hour
Parts Stocking: Most commonly failed parts. Local and On‐site stocking options
Gold
Help Desk Support: 7 Days a Week, 24 Hours a Day
On‐Site Support: Included. Monday‐Friday, 8AM‐5PM
Parts Replacement: Next Business Day
Silver
Help Desk Support: Monday‐Friday, 8AM‐5PM
On‐Site Support: Included. Monday‐Friday, 8AM‐5PM
Parts Replacement: Next Business Day
Results That Speak for Themselves
Platinum, Gold, or Silver not quite right for your needs? SDV Solutions often runs into requirements that don’t fit the “standard” support models. This is where you will find that SDV Solutions is ready to listen, and we have the flexibility to provide a custom solution for the special services you require.
Regardless of which SDV Solutions service level you choose, you’ll receive outstanding, knowledgeable support along with expedited parts delivery. Our Virginia-based Help Desk proactively identifies potential issues before they occur so we can help keep your systems running smoothly and effectively. We hire only the best engineers to provide your agency with premium support at all our service levels. When you trust SDV Solutions to take over your IT support, you are gaining an expert partner that will seamlessly blend with your operations, saving you time and money.
Recent Articles
#DutyToServe: Cooper Van Natta
For those who have not had the opportunity to serve in the U.S. Armed Forces, it’s impossible to put into words the truly unique experience serving our country provides. Duty and service makes a person who they are and the bonds that are formed in the military can sometimes
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#DutyToServe: Jay Yannuzzi
For those who have not had the opportunity to serve in the U.S. Armed Forces, it’s impossible to put into words the truly unique experience serving our country provides. Duty and service makes a person who they are and the bonds that are formed in the military can sometimes
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SDV Solutions enters agreement with SYNNEX Corporation to deliver TPM solutions to Federal Government
SDV Solutions enters agreement with SYNNEX Corporation to deliver TPM solutions to Federal Government GREENVILLE, S.C., June 28, 2021 /PRNewswire/ — SDV Solutions, Inc. a Service-Disabled Veteran-Owned Small Business delivering IT support for Federal Agencies, announced today it has entered into an agreement with SYNNEX Corporation (NYSE: SNX), a
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