Third Party

EMC

Support & Maintenance



SDV Solutions specializes in EMC support and hardware maintenance for a vast array of EMC equipment. Our support solution provides a significant cost savings over EMC support agreements, while delivering faster response times and a higher quality of service than you would expect from EMC.

Perfect for clients who are seeking to reduce their IT expenses in an environment with current EMC equipment as well as environments with EMC devices facing End of Service Life (EOSL) that EMC will no longer service.

Clients choose from customized support options that fit their specific needs with plans that range from 8-5 support to 24/7 response. SDV Solutions’ highly trained and certified engineers are ready to support your EMC products.
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EMC devices supported by SDV Solutions include:

EMC CLARiiON
EMC Symmetrix
EMC VNX
EMC VNXe
EMC Celerra
EMC VMAX
EMC Connectrix
EMC Data Domain
EMC Isilon


Key Benefits:

Significant cost savings
No need to invest in new IT equipment
Warranties can be extended regardless of equipment age
We will meet or exceed OEM maintenance service standards
24/7 Help Desk access available
Help Desk-provided diagnostics and monitoring
Cleared technicians for your IT service CONUS and OCONUS
Plans tailored to your budget
Rapid response to avoid system downtime
Blended contract management (OEM & Third Party)

At SDV Solutions, we aim to provide the highest standard of support and strive to offer an unparalleled client experience. Trust is earned and we’re dedicated to earning yours so that we can act as an extension of your team.

Download the Capabilities Statement


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