Third Party


Support & Maintenance

SDV Solutions specializes in Hitachi support and hardware maintenance for a vast array of Hitachi equipment. Our support solution provides a significant cost savings over Hitachi support agreements, while delivering faster response times and a higher quality of service than you would expect from Hitachi.

Perfect for clients who are seeking to reduce their IT expenses in an environment with current Hitachi equipment as well as environments with Hitachi devices facing End of Service Life (EOSL) that Hitachi will no longer service.

Clients choose from customized support options that fit their specific needs with plans that range from 8-5 support to 24/7 response. SDV Solutions’ highly trained and certified engineers are ready to support your Hitachi products.
Hitachi devices supported by SDV Solutions include:

AMS 100, 200, 500, 1000
Thunder 9520V, 9530V, 9570V, 9580V, 9585V
Lightning 9970V, 9980V, 9990V
7700C, 7700E, 9910, 9960
USP 100, 600, 1100
XP48, XP128, XP512, XP1024, XP10000, XP12000, XP24000
Other HDS devices

Key Benefits:

Significant cost savings
No need to invest in new IT equipment
Warranties can be extended regardless of equipment age
We will meet or exceed OEM maintenance service standards
24/7 Help Desk access available
Help Desk-provided diagnostics and monitoring
Cleared technicians for your IT service CONUS and OCONUS
Plans tailored to your budget
Rapid response to avoid system downtime
Blended contract management (OEM & Third Party)

At SDV Solutions, we aim to provide the highest standard of support and strive to offer an unparalleled client experience. Trust is earned and we’re dedicated to earning yours so that we can act as an extension of your team.

Download the Capabilities Statements

Third-party hardware maintenance and support for Federal agencies.

Multi-Vendor Support
US-based, certified, security-cleared IT personnel to support your mission 24/7.

Secure Helpdesk
Cleared, certified IT engineers stationed in key regions around the world.

Global Field Services