Third Party

IBM

Support & Maintenance



SDV Solutions specializes in IBM support and hardware maintenance for a vast array of IBM equipment. Our support solution provides a significant cost savings over IBM support agreements, while delivering faster response times and a higher quality of service than you would expect from IBM.

Perfect for clients who are seeking to reduce their IT expenses in an environment with current IBM equipment as well as environments with IBM devices facing End of Service Life (EOSL) that IBM will no longer service.

Clients choose from customized support options that fit their specific needs with plans that range from 8-5 support to 24/7 response. SDV Solutions’ highly trained and certified engineers are ready to support your IBM products.
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IBM devices supported by SDV Solutions include:

xSeries Servers
pSeries POWER5, POWER5+, POWER6, POWER7
pSeries POWER6, POWER6, POWER7
pSeries POWER7
System p
iSeries POWER5
iSeries POWER6
iSeries POWER7
zSeries
N-Series
XIV
BladeCenters
DS3500
DS4000
DS5000
DS8000
Others


Key Benefits:

Significant cost savings
No need to invest in new IT equipment
Warranties can be extended regardless of equipment age
We will meet or exceed OEM maintenance service standards
24/7 Help Desk access available
Help Desk-provided diagnostics and monitoring
Cleared technicians for your IT service CONUS and OCONUS
Plans tailored to your budget
Rapid response to avoid system downtime
Blended contract management (OEM & Third Party)

At SDV Solutions, we aim to provide the highest standard of support and strive to offer an unparalleled client experience. Trust is earned and we’re dedicated to earning yours so that we can act as an extension of your team.

Download the Capabilities Statement


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